HOW CAN I PAY FOR MY REPAIR?
- When your climbing shoes are almost ready, we will send you an invoice + payment request by e-mail. repair will only be returned once the payment has been made.
CAN I ALSO DROP OFF MY CLIMBING SHOES AT YOUR COBBLER?
- Absolutely, fill in the repair form and hand it in together with your climbing shoes.
HOW LONG UNTIL MY CLIMBING SHOES ARE RETURNED?
- On average around 10 working days after receiving your repair.
Do you repair all brands of climbing shoes?
- Certainly, we can repair all brands of climbing shoes.
ARE THE SHIPPING COSTS TO BELGIUM MORE EXPENSIVE?
- No, the rates for the Netherlands and Belgium are equal, and also for Belgium it applies that when 4 pairs or more are shipped in one box, we will cover the costs.
IS HEAT HARMFUL TO MY CLIMBING SHOES?
- Yes, high temperatures are not good for the glue that keeps the shoes together. This can cause it to come loose.
CAN YOU ALSO HAVE JUST THE BROKEN NOSE REPAIRED?CAN YOU ALSO HAVE JUST THE BROKEN NOSE REPAIRED?
The answer is no, an edge or toe pad is always partially attached under the sole, this is the way the climbing shoe is made, and unfortunately it is not possible to replace a sole that has been removed.
WHAT SHOULD I DO AFTER COMPLETING THE FORM?
After completing it, you will receive an email with a print version of your form, print it out or write the information on a piece of paper and add it to your climbing shoes, and then you can send or bring them to us.
When is it time to resole my climbing shoes? This is the ideal time, you only have to replace the soles, provided the rubber on the toes is not too thin.
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If your climbing shoes look something like this, they also need toe caps or edges.
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When is it better not to do it anymore? If you can get your finger in it :) It can always be done if you really want to, but it's better not to.
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