• For 4 or more pairs in one box, the return costs (NL + BE) are on us.
• After receiving your repair, you will receive an invoice + payment request from us.
• The average duration is 10 working days after receiving your climbing shoes.
•  Shipping costs outside of the Netherlands and Belgium will be calculated according to current rates.
• If you do not make a choice, La Sportiva and Scarpa climbing shoes will be repaired with original materials (if available), and other brands with Vibram XS Edge 4mm by default.
• If edges or toes are very thin or damaged, they will also be repaired without consultation.
• Also check carefully for stitching, velcro closures, lace loops etc. It would be a shame if you have to send them back again for that reason.
• Print out this form and include it with your repair. If you do not have access to a printer, you can write down all personal information and which repairs are needed per pair of climbing shoes on a piece of paper.